Privacy Policy — ReelRifter

1. Who We Are

ReelRifter is operated by CD Media, Inc. ("Company", "we", "us", or "our"). We provide a streaming guide and watchlist management service at reelrifter.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Information you provide directly

Account information (name, email address) provided during sign-up via Clerk
Watchlist items, ratings, and viewing progress you add to your account
People and shows you choose to follow
Notification and email preferences you configure

Information collected automatically

Browser type, device type, and IP address (used for security and abuse prevention)
Pages visited and features used within the service
Error logs and performance data used to improve the service

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the ReelRifter service
Personalize your experience (watchlist, recommendations, notifications)
Send you emails you have opted into (daily digest, weekly newsletter)
Process subscription payments via Stripe
Respond to support requests and communicate important service updates
Detect and prevent fraudulent or unauthorized use of the service
Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data for advertising purposes.

4. Third-Party Services

We use the following third-party services that may process your data:

Clerk — user authentication and account management (clerk.com/privacy)
Stripe — payment processing for Pro and Family subscriptions (stripe.com/privacy)
Resend — transactional email delivery (resend.com/privacy)
TMDB — movie and TV show data (The Movie Database — we do not share your data with TMDB)
Neon — database hosting for your watchlist and account data (neon.tech/privacy)
Vercel — application hosting and edge functions (vercel.com/legal/privacy-policy)

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required by law to retain it. Anonymized or aggregated data may be retained indefinitely.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Opt out of marketing emails at any time (link in every email)
Request a portable copy of your data

To exercise any of these rights, contact us at support@reelrifter.com.

7. Cookies

ReelRifter uses strictly necessary cookies for authentication (managed by Clerk) and session management. We do not use advertising or tracking cookies. You can configure cookie preferences in your browser settings, but disabling authentication cookies will prevent you from signing in.

8. Children's Privacy

ReelRifter is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will notify users via email or a prominent notice on the site. Continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out: